Worry-Free Purchase
- Regular price
- $0.98
- Sale price
- $0.98
- Regular price
-
- Unit price
- per
Worry-Free Shopping with Seel
Add extra protection to eligible purchases for peace of mind. Coverage details vary by order. See your specific protections in the widget at cart/checkout, and review complete coverage information in your confirmation email.
Having issues? Visit Seel Resolution Center for easy claims and resolution.
Note: This is a value-added service by Seel. Do not purchase as a standalone item.
Quantity
Free Shipping
30-Day Return
12-Month Warranty
Lifetime Support
FAQs
Seel Worry-Free Purchase protection is an optional add-on protection that can be selected during the checkout process, to cover in transit issues like theft, lost, or damaged packages. If you do not wish to buy this protection coverage simply remove it from your cart.
Review the coverage details in the product information, checkout widget, and confirmation email from support@seel.com. Coverage can differ between items in the same order.
To qualify for the payout, you’ll need to follow the reporting time requirements:
- For issues of loss- when the package is not delivered- the issue cannot be reported sooner than 30 days from the date it was shipped- for domestic shipments (and 60 days for international shipments).
- Issues of damage must be reported within 7-days from the date of delivery.
- Issues of theft must be reported within 7-days from the date of delivery.
- Requests to return must be reported within 7-days from the date of delivery
If your Worry-Free Purchase protection covers damage, you should report the damaged package issue within 7-days (from the date of delivery) through the Seel Resolution Center. You’ll initiate the request using your email and order number found on the confirmation email. Please ensure you take photos of the package or item damage to provide when submitting your order.
Worry-Free Purchase covers shipping-related damages to the point that the item(s) are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc., but does not cover cosmetic damage (scratches, dents, etc.). The compensation for damaged items will be up to the value paid for the purchased item(s).
If your Worry-Free Purchase protection covers theft, you should report issues of theft within 7-days of the date of delivery through the Seel Resolution Center. You’ll initiate the request using your email and order number found on the confirmation email. Some packages may require additional documentation such as a police report.
If your Worry-Free Purchase protection covers loss, you can report a lost package once 30-days have passed. Please initiate the request through the Seel Resolution Center using your email and order number found on the confirmation email. Seel does not cover issues where the item is not shipped out, please contact us directly.
Once your item has been received, inspected and approved by Seel, you will receive an email confirming your refund has been processed.
Items must be in their original condition to be eligible for a refund. If your item is damaged or altered after you receive the item, you will not be eligible for a refund under Seel Return Assurance.
No. The fee paid for Seel Return Assurance is non-refundable.
