Last Updated: March 23, 2026
These Terms of Sale ("Terms") govern your purchases on www.speakon.app. By placing an order, you agree to be bound by these Terms.
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Our Role and Relationship
BTXAKITA INC. is a professional Direct-to-Consumer (DTC) service provider, officially designated and authorized by SpeakON to provide the following services:
- Platform Operations: Maintaining the storefront and ordering interface.
- Payment Collection: Acting as the Merchant of Record for your purchase.
- Delivery: Coordinating logistics from regional hub to your final address.
- Transaction Management: Executing authorized refunds and cancellations.
Product Warranty & Software: The quality of all hardware products is guaranteed by SpeakON. All software and data services are directly implemented, maintained, and updated by SpeakON.
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Eligibility & Capacity
By placing an order on www.speakon.app, you represent and warrant that:
- Legal Capacity: You have the full legal capacity to enter into a binding contract.
- Age Requirement: You are at least 18 years old (or the age of majority in your jurisdiction).
- Information Accuracy: All information provided during the checkout process is accurate and complete.
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Formation of Contract
Order as an Offer: Your order constitutes a binding offer to purchase. A contract is only formed when we send a shipping confirmation email to you.
Right to Cancel: We reserve the right to cancel or refuse any order at our discretion, including but not limited to: pricing/description errors, product unavailability, suspected fraudulent transactions, or technical glitches.
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Pricing, Taxes & Payment
Total Cost: The checkout price includes the product and applicable shipping fees.
Sales Tax: Where required by law, applicable sales taxes or VAT will be calculated based on your shipping destination. You are responsible for providing accurate location data for compliant tax calculation.
Payment Security: Approved refunds are issued strictly to the original payment method used at checkout.
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Refund Policy
Standard: Please refer to the Refund Policy for details on windows, fees, and instructions.
Finality: Subject to applicable law, all sales are generally considered final once the order has been processed for shipment.
Execution: Approved refunds are issued strictly to the original payment method.
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Delivery & Risk
Transfer of Risk: Risk of loss or damage passes to you upon delivery to the carrier or the shipping address specified.
Legal Title: Ownership passes to you only after full payment has been confirmed.