Terms of service

Effective Date: [ July 8, 2026 ]

Welcome to SpeakON!

SpeakON ("SpeakON", "we", "us", or "our") is a product of NOTTA PTE. LTD. These Terms of Service ("Terms") govern your access to and use of the SpeakON hardware device (the "Device"), mobile application (the "App"), and related services (collectively, the "Services"). By using or accessing the Services, you agree to be bound by these Terms and our Privacy Policy.

To use the Services, you must be at least 18 years old if you reside in the United States. If you are under the age of 18, depending on where you live, you may need to have your parent or guardian’s consent to these Terms and they may need to enter into these Terms on your behalf.

1. Your Account & Access

A. Account Registration

You may access certain features of the Services as a guest without registering an account ("Guest Access"). For full access to all features and to store your preferences and content, you must create an account.

B. Account Information

If you choose to create an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

2. Your Content & AI Features

A. Your Content

You retain ownership of Customer Content. "Customer Content" means content you submit, upload, record, generate, or otherwise provide through the Services, including Input and Output. To provide, maintain, secure, and protect the Services, you grant SpeakON a worldwide, non-exclusive, royalty-free, sublicensable license to use, copy, process, transmit, modify, display, and create technical or functional derivatives of Customer Content solely as necessary to provide the Services, operate requested features, maintain security, troubleshoot issues, prevent abuse, and comply with applicable law. SpeakON does not use Customer Content to train SpeakON AI models or third-party AI models. This does not prevent SpeakON from using aggregated, anonymized, or de-identified information for analytics, security, service improvement, or other lawful business purposes.

B. AI Inputs and Outputs

The Services use large language models ("LLMs") and other artificial intelligence features. When you provide audio, text, or other materials ("Input"), SpeakON uses AI to generate responses ("Output"). Input and Output are considered Customer Content. You own your Output to the extent permitted by applicable law and subject to any rights of third-party service providers. SpeakON does not guarantee that Outputs will be unique or exclusive.

C. Use of Third-Party AI and Infrastructure Providers

To provide the AI Features, SpeakON utilizes third-party large language models ("Third-Party LLMs"). You acknowledge and agree that your Input may be processed by these Third-Party LLMs to generate the Output. The use of such Third-Party LLMs is subject to their respective terms and policies.

D. Cloud Sync, SpeakON Notes, and Retention

SpeakON may make transcripts, generated text, dictation history, and SpeakON Notes available across your devices when Cloud Sync is enabled. Original voice recordings are retained only for the short term necessary to provide the service output, then deleted unless you explicitly consent for feedback analysis or retention is otherwise required or permitted by law. Transcripts, generated text, edits, dictation history, and SpeakON Notes may be retained for as long as needed to provide the Services, maintain your account, support user-requested features, or comply with applicable legal obligations. You may delete saved content in the App, subject to retention required or permitted for legal, security, fraud prevention, dispute resolution, backup, or other legitimate business purposes.

E. Connected Services

If you choose to connect Google or another third-party service, you authorize SpeakON to access and process only the account information, permissions, and content needed to provide the connected feature. This may include selected text, documents, calendar information, email, Slack content, Google Workspace information, or other connected-service content, depending on the features you use and the permissions you grant. You are responsible for ensuring that you have the right to connect and use any third-party account or content with the Services. You may disconnect supported connected services through the applicable account or app settings.

F. No Warranties on Output

SpeakON makes no representations or warranties regarding the accuracy, reliability, completeness, or suitability of any Output. Outputs generated by AI may contain errors, hallucinations, biases, omissions, or misinterpretations (e.g., due to accents, background noise, context, or sarcasm). You must independently review, verify, and edit all Outputs before relying on them for any purpose, including business, legal, or personal decisions. SpeakON strongly recommends implementing human oversight for all AI-generated content. You assume all risks associated with the use of Outputs.

G. Sensitive or Privileged Information

The Services are not designed for the capture, storage, or processing of legally privileged, confidential, or highly sensitive information (e.g., attorney-client communications, trade secrets, health information, or financial data subject to special regulations). If you submit such information, you do so at your own risk. Processing such content through the Services (including via third-party LLMs) may waive applicable privileges or confidentiality protections. SpeakON disclaims any liability for such waiver or disclosure.

3. Restrictions

You agree not to misuse the Services. Prohibited activities include:

Violating any applicable laws or regulations.
Using the Services to infringe upon the rights of others.
Reverse engineering, decompiling, or attempting to extract the source code of the Services.
Introducing malicious software or engaging in activities that disrupt the Services.
Using the AI Features to generate content that is abusive, harassing, or discriminatory.
Using the Services to record or transcribe another person's speech without their consent.
Misusing the Device, including attempting to modify, tamper with, or bypass hardware or firmware protections.

SpeakON is designed for user-directed voice workflows and is not intended for secretly recording others. If you use the Services to record, upload, transcribe, summarize, or otherwise process speech that includes another person, you are responsible for obtaining any consent required by applicable law before using the Services. In jurisdictions requiring all-party consent, failure to obtain consent may violate law, and you are solely responsible for compliance. To the fullest extent permitted by law, SpeakON disclaims responsibility for any recording, transcription, or processing conducted without required consent.

4. Our Intellectual Property

The Services, including all software, text, and graphics, are owned by SpeakON and Notta PTE LTD. and are protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property.

5. Paid Services and Payment Terms

A. Paid Services

Certain features require a paid subscription. You can cancel your subscription at any time. Fees are billed in advance and are non-refundable except as required by law. You will be clearly informed of the terms of any recurring subscription, including the amount, billing frequency, and cancellation method, prior to purchase. By subscribing, you authorize us (or the applicable platform) to charge your payment method on a recurring basis until you cancel. We may change subscription fees with reasonable notice to you.

B. Pricing, Subscriptions, and Payments

Certain features of the Services and the purchase of the Device may require payment.

Pricing: Prices are displayed in applicable currencies and may be subject to change at any time.
Payment Processing: Payments may be processed through third-party providers such as Shopify or Apple App Store. We do not store full payment card details.
Subscriptions: Some features require a recurring subscription. Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date.
Cancellation: You may cancel your subscription at any time through your account settings or the applicable platform. Cancellation will take effect at the end of the current billing cycle unless otherwise required by applicable law.
Refunds: Except as required by applicable law, all fees are non-refundable. Additional details regarding refunds, shipping, and returns may be outlined in separate policies available on our website. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Third-Party Platforms: If you subscribe via third-party platforms (e.g., Apple App Store), billing and subscription management are governed by the terms of those platforms.

6. Device Orders, Shipping, and Returns

A. Shipping Regions

Devices may currently be shipped only within certain regions, as indicated on our website or during checkout. We may update supported shipping regions from time to time.

B. Order Processing and Shipping

Orders are typically shipped within 1–2 business days from U.S.-based warehouses, excluding weekends and holidays. Estimated delivery is usually around 5 business days after shipment, but delivery times may vary depending on destination, carrier performance, weather, holidays, peak shipping periods, product launches, or other circumstances outside our control. Shipping estimates are not guaranteed delivery dates.

C. Orders Changes

Orders generally cannot be modified once processing has begun, except as required by applicable law or as otherwise permitted by us.

D. Returns & Refunds

Hardware purchases are subject to the Return & Refund Policy available on our website. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

E. Warranty

Devices may be covered by a limited warranty as described in our Warranty Policy.

7. Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services if you violate these Terms. Upon termination, your right to use the Services will immediately cease.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the fullest extent permitted by law, SpeakON disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. You are responsible for reviewing, verifying, and editing all AI-generated or transcription-generated Output before relying on it. SpeakON does not guarantee that transcripts, summaries, notes, edits, or other AI-generated output will be complete, accurate, unique, or suitable for any particular purpose.

9. Limitation of Liability

To the extent not prohibited by law, SpeakON shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your access to or use of the Services, including any Output. To the fullest extent permitted by law, SpeakON’s total liability arising out of or relating to these Terms or the Services shall not exceed the total amount you paid to SpeakON in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless SpeakON and its affiliates from any claims, damages, or losses arising from your use of the Services, your Customer Content, or your violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be resolved through binding arbitration in California under the rules of the American Arbitration Association (AAA), or, if arbitration is not enforceable, in the state or federal courts located in San Francisco, California.

You and SpeakON agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved through binding arbitration on an individual basis. You and SpeakON agree that disputes must be brought only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited to the fullest extent permitted by applicable law.

12. Changes to Terms

We may modify these Terms from time to time. We will post the most current version on our website. By continuing to use the Services after changes become effective, you agree to be bound by the revised Terms.